Insurance policies
We believe that safety and enjoyment are equally important when booking a tour with Equity. That’s why it’s a condition of booking with us that you have taken out adequate and valid specialist school group travel insurance for the entire duration of your trip.
Equity has partnered with Endsleigh Insurance to create a bespoke school group travel insurance policy that covers against a variety of unforeseen risks. We’re confident that the travel insurance policy we offer is one of the best available in the school travel market. In the unfortunate event of a claim, our suppliers in-resort are familiar with our policy and procedures, which makes for a smoother operation at a stressful time.
A full copy of the insurance policy and statement of insurance document can be viewed in the below links. We advise checking that our policy provides sufficient cover for your particular needs before completing your booking, so you are fully aware of the levels of cover provided and are confident that the policy will meet your needs.
Insurance Policies
Endsleigh Insurance Policy
BY9 Important Pre- Contract Information
Pre Existing Medical Conditions Guide
Ski trips
For groups who confirm their booking between 25th September 2024 and 24th September 2025:
- BY9 0000163 Insurance Product Information Document
- BY9 0000163 Equity Category 1 Activities
- BY9 0000163 Equity Category 2 Activities
- Statement of Insurance
For groups who confirm between 1st January 2024 and 24th September 2024:
- BY9 0000133 Insurance Product Information Document
- BY9 0000133 Equity Category 1 Activities 2024
- BY9 0000133 Equity Category 2 Activities 2024
- Statement of Insurance
For bookings travelling from 1st November 2023, or for bookings confirmed between the 1st September 2023 to 31st December 2023:
Educational & activity trips
For groups who confirm their booking between the 25th September 2024 and 24th September 2025:
- BY9 0000162 Insurance Product Information Document
- BY9 0000162 Category 1 activities
- BY9 0000162 Category 2 activities
- Statement of Insurance
For groups who confirm their booking between the 1st September 2023 to 24 September 2024:
Click to view our Frequently Asked Questions
Important Conditions Relating to Health
Any beneficiary of the Endsleigh travel insurance policy, who is under 18 years of age, who are UK residents and travelling to countries in Europe only, will be exempt from the Important Conditions Relating to Health detailed in the group policy and any pre-existing health conditions will be automatically covered.
If you are not eligible for the above, please find the Pre-Existing Medical Conditions Guide to establish the Important Conditions Related to Health.
General conditions and general exclusions apply to the whole of the group policy and all levels of cover.
How to make a claim
Making a claim or request assistance in the event of medical emergency:
All medical claims are handled by our emergency assistance service (CEGA) who operate a 24/7 operation for medical emergencies.
Emergency medical claim: Contact the emergency assistance service on telephone number: +44 (0)1243 621058.
Making a non-medical claim: All non-medical claims are handled by CEGA– telephone number +44(0) 1202 038 946.
or
Email: claims@cegagroup.com
or
Web: The travel claim form - Form | Endsleigh
When to make a claim: Claims should be made as soon as possible after the date of the incident for which the beneficiary is claiming. Claims MUST be made within 31 days of the incident.
Global Health Insurance Card (GHIC)
We highly recommend that all travellers obtain a UK Global Health Insurance Card (GHIC) if travelling to countries in Europe. The UK Global Health Insurance Card (GHIC) allows British nationals access to statutory healthcare in Europe at a reduced cost or sometimes for free.
It is important to note that the GHIC is not a replacement for travel insurance. The GHIC may not cover the cost of all medical treatment or repatriation, whereas the Endsleigh travel insurance policy will cover extended costs under Section 2 – Emergency medical and other expenses.
For more information about the UK Global Health Insurance Card (GHIC), you can visit the gov.uk website here: Apply for a UK Global Health Insurance Card (GHIC) - GOV.UK (www.gov.uk)
Alternative travel insurance providers
Should you decide to make your own travel insurance arrangements, please note adequate and valid travel insurance is a requirement for all those travelling with Equity. It is a condition of completing your booking with us that you agree to obtain adequate travel insurance (which includes bespoke features specific to the activities you will participate in whilst on your tour).
Tour operator public liability insurance
Our Tour Operator Public Liability insurance cover is set at £10 million.
Privacy policy
We take your privacy and the personal information you provide to us very seriously here at Equity. You can read more in our privacy policy.
Booking terms & conditions
We ask that you thoroughly read the booking terms and conditions when planning your school trip.
We hope the information above answers all your questions about booking with Equity. If you have any further queries, please get in touch with our expert team by contacting us online or calling us on 01273 025759
