Important Notice

Under the ABI Code of Business Practice, your attention is drawn to the following important features of your travel insurance policy. Party Leaders are responsible for ensuring that all members of the Party are made aware of the these features.

Important - Pre Existing Health Condition

You must inform us (02890 326585) if you or any member of your party have ever received treatment for a heart condition, breathing problem or malignant disease (cancer) OR, if in the last 12 months have been referred to a hospital or a specialist consultant for a serious chronic condition. Failure to comply with the above may invalidate your cover.

IF YOU REQUIRE ADDITIONAL COVER PLEASE CALL THE TRAVEL PROTECTION GROUP HELP DESK NOW ON 02084 247 705

Download a pdf copy of the insurance document

Important Features

• Policy Document: This contains the full details of the cover plus the conditions and exclusions which apply to it. You must read the insurance policy carefully.

• Conditions, Exclusions & Warranties: These apply to individual and general conditions and are detailed on the policy document.

• Fraudulent Claims: Making a fraudulent claim is a criminal offence.

• Medical Expenses: Please note that private health care will not be provided unless specifically approved by the competent local emergency service.

• Health: This section refers to the health of the people travelling and others upon whose well being the trip may depend. You may be required to disclose the health condition of members of your party prior to cover being issued. Please be aware that failure to disclose will prejudice any claim.Helpline 02890 326585

• BAGGAGE & MONEY: Claims are based on the value of the goods at the time they were lost and not on a "new for old or replacement cost basis". Police reports and Property Irregularity Reports are required in the event of a claim. Losses from motor vehicles or public areas are excluded. Do not leave baggage unattended. Please see "reasonable care".

• POLICY LIMITS: Your policy limits the amount the Insurer will pay under most sections. The Baggage & Money section specifies limits for any one article, the total of any valuables, and cash. Expensive items such as video cameras should be insured all year round under a Household or All Risks Insurance.

• POLICY EXCESSES: Some sections of the policy specify an excess. This is the amount of the claim for which you are responsible.

• REASONABLE CARE: You need to take all reasonable care to protect yourself and your property as if you were not insured.

• CUSTOMER SATISFACTION: Whilst the Travel Protection Group and the Insurers will endeavour to give a first class service, it is possible that you may be dissatisfied with the way in a which a claim has been handled, in which case a complaints procedure is detailed in the policy.

• "COOLING OFF" PERIOD: We believe this is the best and most comprehensive school travel policy available. However, should you need special extra cover The Travel Protection Group can provide additional cover and a quotation and if you still find that the policy does not meet your needs you can obtain a full refund of premium. This must be done within 7 days of confirming your booking, and before you travel or make a claim.

• HAZARDOUS HOLIDAY ACTIVITIES: If you are going to take part in hazardous holiday activities, please check that your policy covers you. You are covered for skiing and other winter activities.

• UK LAW: The contract will be subject to English Law unless otherwise agreed.